What Are the Benefits of Unified Communications

Needless to say, businesses all over the world have been impacted by the effects of the COVID-19 pandemic. Many businesses have had to shut down completely, while others have switched to remote options for employees. In fact, in March 2020, nearly half of the businesses in the UK required their employees to work from home. 

Now that things are starting to re-open and everyone is adjusting to a “new normal,” it’s important for your business to make better decisions when it comes to moving forward. 

That includes looking at ways you can improve communications in the future, especially if you’re ever faced with hardships or uncertainties again. 

One way to look forward with your business is to consider unified communications. 

What Are Unified Communications? 

Think of Unified Communications (UC) as a system that allows your company to use a variety of different tools in one place. It unifies different modes and methods of internal communications into one phone system. Some of the communication options include: 

  • Instant messaging services
  • Email
  • Faxing 
  • VoIP

You can get more information on unified communications from Gamma, here.

What Are the Benefits?

So, why should you consider unified communications for your business? There are several key benefits that can keep your company moving forward by using the integrative technology solutions that UC has to offer. Some of the biggest advantages include: 

  • Productivity: UC can help businesses to overcome productivity challenges by giving them the ability to communicate and collaborate more efficiently and effectively. For example, if there is a big project that one team needs to work on, UC can help by making it easily shareable between everyone, so individuals can make changes they need quickly and everyone gets notified. It streamlines the “group project” process so more things can get done. 
  • Expansion: Unified communications can help to make sure your business is up-to-date when it comes to user experience and growth. It is a great way to expand your business on a global level, making it easier to communicate with businesses all over the world, as well as integration if you were to acquire a new company. 
  • Flexibility: If businesses learned anything from the Coronavirus pandemic, it’s that flexibility is hugely important. Things don’t always go as planned. UC makes it easy to adapt by keeping communication at the forefront. It gives employees the option to work remotely if they can’t make it into the office, and the projects they are working on won’t be disrupted or get off track. 

Is UC Right for Your Business? 

Unified communications might seem like a simple concept, and when you break it down – it is! But, such a simple concept can make a big difference in the way your business works and how efficiently it runs on a daily basis. 

If you are looking for a way to keep your business moving forward and making positive changes in the wake of this pandemic, consider implementing UC into your business plan. You might be surprised at how quickly you start to see the benefits, and how much easier it is for your employees to communicate. 

Isa Lillo


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